FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Contact UsWe're here to help.It's easy to get in touch with us. Let our local friendly staff help answer your questions and find the right products to suit your financial goals. |
Call Us1-855-331-3221 |
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Send an email to [email protected] or send us a secure message |
ChatChat live with a representative during business hours or get 24/7 answers to common questions with our automated virtual assistant. |
LocationsView all branch locations and hours |
Customer Support
Important Phone NumbersConnect with the people and information you need. Here are the important phone numbers you need to know. |
Report Lost/Stolen Debit Card, Fraudulent or Declined Transactions1-855-331-3221 Mon-Fri 8am-5pm (ET), option 3 1-800-472-3272 after hours, option 2 |
Mailing AddressKatahdin Trust Company |
Telephone Banking SystemUse your phone to access your Katahdin account and perform simple tasks at all hours. You'll enjoy the time-saving convenience that lets you move on to more important things. 1-800-949-8562 |
Update Contact InformationHave you moved recently or changed your contact information? Let us know your new mailing address, email, or telephone number. Please call us at 1-855-331-3221 or contact your local branch. |
Holiday ScheduleWhile we're always dedicated to serving you, we also close our offices to observe these important holidays throughout the year. |
Important Phone Numbers
Connect with the people and information you need.
We’re dedicated to exceeding our customers’ expectations. Whether it's a lost debit card or questions about refinancing your home, feel free to reach out to us at any time via phone, e-mail, chat, or 24/7 online. We’ll do all we can to help and won’t rest until your questions are answered or your problems are resolved.
[!] Katahdin Trust Company will NEVER call, text, or send emails asking you to provide sensitive banking information. Never give out your social security number, account number, online banking username, or password over the phone unless you initiate the call to a phone number that you know is legitimate.
| Function | Contact Information |
|---|---|
| Online & Mobile Banking Help Desk
Monday - Friday 8:00am - 5:00pm ET |
Local: (207) 521-3221 Toll Free: 1-855-331-3221, option 2 |
| Online Bill Pay Support
Monday - Sunday 7:00am - 1:00am ET |
1-855-867-0015 |
| Business eCheck Deposit Support | Email: [email protected] |
| Report your Lost/Stolen Debit Card, Fraudulent or Declined Transactions |
1-855-331-3221 Mon-Fri 8am-5pm (ET), option 3 1-800-472-3272 after hours, option 2 |
| Activate Your Debit Card or Change Your PIN | 1-800-992-3808 |
| Easy Phone Banking | 1-800-949-8562 |
| Merchant Services Support | 1-855-331-3221, Mon-Fri 8am-5pm (ET), option 7 |
Get support from our team of experts. We're ready to help.
Balancing your life and money sometimes requires assistance from a trusted banking team.
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How can we better serve you?Please take a minute to fill out our online Customer Satisfaction Survey to let us know how we're doing. |
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